Gather and communicating requirements using video

One of the best techniques I have seen for gathering and communicating requirements is video.  The customer is video taped discussing and actually working.    The team gathering requirements politely probes and the customer is asked open ended questions.  The problem gathering requirements is the customer often does not know what they want.  What they can tell you is how they currently do their jobs.

The reason why most IT organizations do not use video is because they do not have the skill set to video tape and to edit. It is as simple as that.

Read more at Reboot! Rethinking and Restarting Software Development.

Published in: on August 14, 2009 at 12:18  Leave a Comment  

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